Completing the Leadership Essential course will enable you to understand the fundamentals of leadership at King IT and how to compile and present a 12 month Strategic Plan that will assist you and your store to become and to stay profitable.
Available courses
Being capable of accurately estimating and pitching a great value solution is essential to you and your team's success. Patrick takes you through all the components to build your estimating and presentation skills to help your clients get great experiences and value.
- Editor: Patrick King
Built on the back of FriedmanU with the culmination of 40 years of retail training experience, this organized and effective sales training will teach you how to build your sales career, prepare, open sales, create welcoming environments, understand customer needs and wants, address problems, objections, and concerns, and of course close sales.
At King IT we value the experiences we give to customers, ultimately that's the difference between us and online. This is the same way a meal out at a nice restaurant is a nice experience, versus grabbing food from Coles and cooking a meal at home. Here you will learn about our common service language, our customer care standards, how to answer the phone our service vision, and much more.
Nearly everyone who’s worked for any length of time has taken issue with their boss at some point or another. The experience is so universal, in fact, that the concept of a troublesome manager has led to one blockbuster comedy after another. While conflicts with managers may be great on-screen for getting laughs, poor management is disastrous for the team's oral and profit. In fact, 10% of the world’s GDP is lost due to poor management.
In this course, you will learn how to develop your emotional intelligence, communication skills, delegation, so you can appropriately motivate others so you can spend more time strategically thinking while demonstrating integrity and the right amount of flexibility.
Learn the basics of how we care for our customers at King IT.
Become a pro at managing your jobs, learn everything from how to get the best out of KITS to how you should tackle some of the more basic jobs.
- Editor: Patrick King
Open the door to an easier work-life balance, and greater store profits by managing your team effectuivly learning how to apply a range of initiatives and skills you need to start lead and manage a store of your own. Our Team Management course blend theory with real-world business nous to give you the core skills and processes to be effective as a team manager.
Learn about how to find out about and manage products, price lists, and labels, run stocktakes, look up and find out about suppliers, order stock for your store, create and manage special orders and special part orders for tickets.
- Teacher: Patrick King